Shipping & Returns Policy
In accordance with the Distance Selling Regulations and Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, CTShaveShop offers you a 14 day, 100% return guarantee.
Once you receive your order you have 14 days from the day after you received your delivery to decide if you want to keep the goods or return them to us for a full refund.
In order to do this, you must provide us with notice of cancellation within the 14 day period. This notice must either be a written letter, email or a clearly stated telephone call.
Simply return the item(s) in their original packaging to us enclosing a completed copy of our Returns Form and we will replace, exchange or refund you.
Please note: If the item(s) have been opened, used or damaged before returning to us we reserve the right to reduce any refunds by an appropriate amount. For reasons of hygiene, we are unable to offer refunds on used razors, brushes, combs or blades unless the item is faulty.
You will be responsible for the cost of returning the goods to us unless we delivered the item to you in error or the item is faulty.
We are unable to process refunds until after we have received the original goods back. If you have not been refunded after 14 days of returning an item, please contact us.
The Best Products
With years of industry experience we select the best products so you don’t have to.
Fast Reliable Delivery
All orders are sent via Roal Mail first class delivery with a 100% track record.
Money Back Guarantee
Not happy? We offer easy hassle-free returns with friendly customer service.